Spain dmc, Incoming travel agency Spain Morocco and Portugal, destination services Andalusia, Alhambra tours, incentive groups, roundtrips Barcelona Madrid Toledo Cordoba Seville Ronda Malaga Granada

The best quality at your service

Services

Slc Incoming offers a wide range of services in destination focused mainly in groups (touristic or corporate).

 

We can adapt to any request by studding in depth our clients’ needs in order to provide them with remarkable accommodation options adapted to each occasion. We have a strong network of hospitality contacts which provide us with special rates in Spain, Morocco & Portugal:

- Hotels from 1* to 5*

- Charming places & exclusive hotels boutique

- Urban, Rural or Seaside Hotels & resorts

- Spas, waterspring & healthresorts 

- Students campus & hostels

- Paradores in Spain, Riads in Morocco and Pousadas in Portugal (icon hotels which represent each country traditional construction)

 

SLC Incoming always search the best transport option according to each client needs & profile, we are proud of having the best providers for each situation:

  • Wide range of coaches with different capacities 

  • Vans and high class vehicles with expert drivers

  • Train tickets bookings: including regular trains, special trains like AVE(high speed train), Al-Ándalus or Transcantábrico trains (luxury touristic trains; 5* cruises trough Spain) 

  • Ferry tickets to cross over to Morocco

 

Our providers had in common the guaranteed professionalism, punctuality & security based values, we trust them totally as they always perform an extreme friendly service with a problem-solving attitude.

 

Thanks to our wide range of activities & excursions we can guarantee our clients satisfaction with all the essence & charm of our destinations. Some of the activities that can be arranged by us are:

 

  • Guided visits with the best local guides in each city

  • Dramatized visits; special interest visits which includes performance

  • Specialized visits adapted to families, children, seniors, group of experts…

  • Different treasure hunting options for children and adults 

  • Local products and handcraft workshop

  • Art & Folklore demonstrations & shows

  • Active tourism and outdoor activities

 

We can also arrange special interest routes based in specific subjects like culture, art, history, natural world, popular traditions as flamenco or bullfighting, gastronomy and wine, or we can simply mix all the ingredients to obtain a complete and representative itinerary of all our destinations. If you have any request, please share it with us.    

 

In all our proposals, the gastronomy represents a key factor and we always search for the best way to combine the contents requested with our clients with a local gastronomic offer which adds extra value to our proposals. In fact we have programs and itineraries which focus specially in enjoying and get to know the gastronomy & wines of each area.

 

SLC Incoming arranges reservations in the best restaurants and venues offering from daily menus to degustation meals which includes the most representative products in each area, tapas routes or specialized menus for corporate profiles. Events management in charming places, with the best service and with the possibility of having live music according to each client profile is also arranged by us.

 

In SLC we are experts in ticketing and some of the most representative examples are:

  • Museums and monuments like the Alhambra in Granada, the Sagrada Familia in Barcelona or the Royal Palace in Madrid 

  • Shows; Flamenco, Fado, Belydance or Horsedance

  • Thematic Parks like the Oceanographic in Valencia, Port Aventura in Tarragona, Warner Bros Park in Madrid among others

  • Winery tours with possibility of wine tasting sessions with experts & tapas

  • Small River cruises

 

Along all the process the Customer Care is a constant service which remains essential in our company values. We want to highlight this customer focus attitude which we pretend to maximize as our daily work is based in a personalized and flexible attitude towards our clients. SLC role starts at the first contact with our client, when we study in depth your request, providing information about the destination and the viable options according to your needs. We compare different quotations and guarantee a quick response in 24/48 hours. However this customer care does not finish once all services had been confirmed, we continue the process providing a permanent and personalized supervision of each activity, carrying out a thorough quality control via follow up calls and e-mails. We put at your service a 24hours customer service line and the absolute availability of those who represent us: providers and partners (local guides, tour escorts, drivers, hospitality staff, restaurants and museums managers…) We are eager to learn and go further, optimize our tools and add value to our services, for that reason, once the trip has been finished, we ask our clients to send a feedback with comments about the final product that has been delivered, this help us improving the result of our daily work. Your success is our goal and your feedback is important to us

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